Hello, my name is Carlos Aguilar. I am pretty new to this side of IT, I have some very basic troubleshooting skills that I learned at the job that I work at but nothing serious. I have only dabbled in. Throughout my years here I would pay close attention to what our IT guys would do, once I picked up what they did I would than go ahead and help out other co-workers. I learned simple things like how to reset the virtual memory after getting the blue screen of death. I also learned how to add printers and how to setup a pin for secure printing. Most of the things that I have learned over the years are either from watching our IT guys or just googling the steps of how to fix it. I figured that if i broke it our IT guys would come and fix it anyway, that was the best way i learned it really helped out.
Through out this course I plan to post things on IT that I enjoy, things that I want to learn about. At this time I don’t have much that I can post on, but in time I definitely will have more stuff to talk about.