Week 10

I think this semester I did a lot better, with my blog; there weren’t many times that I did anything special or new. There was maybe once or twice, where I looked into the future of storage aside from that it was generally related to that week’s work. I think it was better for me to use that week’s topic in writing for my blog, after doing the work for that week it would remind me of an incident or something and I was able to speak about. It also gave me a chance to learn more about that week’s topic. I might have been a bit boring with my topics but I always tried to make them somewhat entertaining and I hope that I was able to give the other students something that they might not otherwise have known. All of my material came from the internet, different websites, but the internet nonetheless. I tried looking at the book but a lot of times I personally didn’t have time to read through everything in the book and so online you’re able to search specifically for that question. It made it easier for me to learn stuff and to get a different point of views when something would go wrong.

I think for the most part this is a useful blog, it gives you an insight into what other people are able to find online. It gives you different insights and new information. The one thing that I would suggest is to make it mandatory that we read at least one blog every week and post a response in the blog forum. What it did help me with is my writing; it was like a warm up before I wrote any papers for this class. It got me to write freely and let my mind start grinding the gears and it did really help my other writing.

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Week 9 Keep it Cool

Soon after I started my job I would often hear something relating to a data center, some issue would pop up and our management team would say just call Cynthia in the data center to find out what was happening. Never really understanding what the data center was or how it functioned or even how important it was, yes I was that green when it came to computers. It started to click, first when the company decided to move the data center to another location. The moment I walked into the room, I noticed how much colder, it was than anywhere else in the building. Once everything was unhooked, we put it on a pallet and shrink wrapped it and loaded it into a cooler type box truck. After asking some questions, I came to find out that they were being shipped to Ohio and that type of truck was needed to ensure that the servers don’t get too hot during the trip. I also found out that it cost the company somewhere in the range of $50 to $60 thousand dollars just to move the servers. At this moment I realized that I was in the wrong business, joking aside, I was blown with how much it cost to move these pieces of equipment and so I started to look into what they were and why they were so expensive and felt pretty dumb when I found out that they were the heartbeat of the company. After the incident that I wrote about before when the data center had to be shut down, I started to realize how important having the right kind of cooling system for these servers are. Much like a RAID setup, data centers should also have something like this in order to keep their data centers cool even after something like the central AC breaks down.

Week 8

The future of storage data is going to be very important, according to an article on techgenix.com as of 2014 there were about 28 million IT professionals, and on average they were responsible for about 230GB of data. It is estimated that by 2020 that average will rise to about 1,232GB of data. That’s almost six times the amount of data that an IT professional will be responsible for, which naturally will lead more jobs available for us IT, people. Obviously, this will create more jobs for everyone and become a specialist in this technology will also be something that will need to happen. Computers will never go away and with computers comes data and since one is not going away the other will not go away either.  Like anything else in life, there’s good and bad to everything, for example moving from floppy disks to hard drives was a great achievement. Now we are moving at a much faster rate that it’s become a little more difficult to keep up with the needs and it will not get any better. I remember when I first saw the terabyte hard drive it cost close to a thousand dollars. Which is very expensive and was probably only bought by businesses or people with a lot of very important data that needed to be stored in one location.

Today you can find a 2TB hard drive for as low as $85.00. Great for us the consumer but not so great for IT professionals, just means that there’s a lot more data on smaller devices. What this also means is that when data centers and new servers are being built this type of data storage will need to be taken into account, the ability to store what is there and the room to continue to grow in the future. Security will be a big concern too, having the right security protocol in place to protect all the data that is going to be stored on site and in the cloud.

Reference

Hall, Christine. “Future Trends in Backup and Disaster Recovery – StorageCraft.” StorageCraft Technology Corporation. N.p., 28 Mar. 2014. Web. 28 July 2017.

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Week 7 Clueless

As a supervisor we rotate weekends and a couple of years ago during my weekend (of course), the data center had to be shut down to prevent it from overheating and destroying all of our servers and other equipment located in there. I work in the call center so all day long, we get phone calls and we have to use our online applications to handle each customer. Well that day it all happened like a domino effect, my phone turned off and the internet cut off. I stood up and like lemmings everyone; one by one started popping their heads up telling me their systems stopped working. The call center started to get warm and nothing was working. When this happened I started calling around, I started calling the data center and leaving messages for them to find out if something had happened. After about 40 minutes, I finally got word that the AC stopped working and that the data center had to be shut down. At this point, we are not able to do any work, receive any calls or do anything and the room started heating up. We eventually had to get commercial fans and place them in the call center to hopefully start cooling things down. After spending all day on calls with everyone it was found that some fuse busted and that’s what caused the issue. By the end of the day, they were finally able to transfer everything to our data center in Ohio. It took about 3 days to get a piece to fix the problem and get the AC going and things switched back to our location. I was blown when this happened, a company that has a 24-hour call center and is a leader in banking technology would have had a backup to a backup to ensure that things like this don’t happen and at the very least doesn’t last all day. Thankfully, it was the weekend and we didn’t get a lot of calls. If this had happened during the week, it would have been devastating because of a number of calls we get. Having a better-equipped team at our location would have made a difference, having someone that can make that call to switch everything over to another location would also be a good thing to have. Eventually, they had one of our IT groups in another country keep an eye on things as well. Having systems in place that can monitor our systems would be something that is needed, this way they can see stuff go down and what is going down. Plus with the addition of another group watching our systems they can fix things quicker. Because being down for so long is not acceptable to me, I can’t imagine what it was like for my bosses boss.

Week 6 Object Storing…Great Scott

I like to look towards the future at times when doing these blogs and this week I took a look at what the future holds for storing data. It always amazes me how far we have come and I always ask the same question, where can they go from here. As a kid when I used floppy disks to save data I never imagined that it would lead to USB memory sticks that are capable of storing 30 times the same amount of data and from there it went from GB’s to TB’s. AMAZING! So what now? Well, a new thing is starting to make its way into big businesses called Object Storing; traditionally we have used Hard Drives, which stores data in blocks using numbers. In this type of storing, you only store the data, the system does not know what is on the file that is being stored. When you have to view what is stored you will need an outside application to read it, for example, Word or Adobe, without these applications you will not be able to view what is being stored. With Object storing, you store the file information with the file, for example, if you store a song it will also show the artist name, the song and what album it came from. It will do all of this without having to use a different application to view this item. The data within the Object carry’s its own integrity and is redundant so that if anything happens to one you will have the other there as a backup. This makes the nodes that are being used for storage highly scalable, so if one node fills up another node can be deployed, in fact, multiple nodes can be deployed are you’re able to move them to different sites so that not all of them are sitting in one location. This is the future of storage, with this method it gives companies a lot of flexibility when it comes to their storage needs without sacrificing anything.

 

Reference

2DeCipher. “Object Storage – the key to Cloud and Big Data.” YouTube. YouTube, 21 Jan. 2014. Web. 17 July 2017. <https://www.youtube.com/watch?v=Vl28V5tL3Wg&gt;.

Week 3 Memory, I think?

It is crazy to think of how far things have come when you’re talking about storage. There is a picture that I recently saw and one that I love because it is so true and funny. I will try to include the picture, but it is a person holding approximately 50 floppy disks that total about 132MB of memory. While in the other hand, the person is holding 128 GB of memory. Growing up we would have never imagined that so much memory could be stored onto something that you could possibly attached to a keychain. This picture does give you a glimpse into how far technology has come, going from storing a few files onto a floppy disk to being able to store over 1,000 pictures on a small device. I can’t even being to imagine where they will take this. When I first heard of a 500GB storage device I thought there will never be anything bigger than that, but now we have devices that go higher than 6TB which is amazing, an everyday person could possibly never fill a device that big.

Floppy

 

Week 2 Hot

A few years ago when I was working on the weekend we had an incident, as a call center supervisor that works on weekends we don’t do much we just make sure everyone is where they need to be and taking calls. One Saturday morning during the summer, the office started to get hot and our system applications stopped working. Nobody was able to receive any calls nor were we able to access the internet. Come to find out that the cooling system in the Data Center had blown a fuse and stopped working, everything started to overheat, and I think there was an automatic override that shut everything down. It took a while to get everyone on board, once everyone figured things out they were able to switch us over to one of our other locations and get us back up and working. That is when I found out that we had more than one location that kept our data and was used as a backup system for situations like this. Once I started learning about redundancy it made more sense as to why this is needed, especially in a business like ours where we support online banking for many different banks. Downtime was minimal thanks to having a second data center and having all of our systems back up to that center. Eventually, they moved our data center to a different location altogether, and even then they switched us over and then proceeded to disconnect everything pack it up and moved. It surprises me when I hear about companies that don’t have a backup to their systems, regardless of how big or small the company is. If I ever get to the point where I have my own company, I will definitely have a redundant amount of backups.